First step in problem solving: the Root Cause Analysis method | N’tech
In this video (in French), you will be presented with the RCA (Root Cause Analysis) approach based on a sequence of several simple tools that allows to find and then eliminate the cause of most quality, production... and even everyday problems.
This presentation is illustrated by an example of a root cause investigation of a quality complaint.
Just like for a police investigation, where you have to find evidence, determine suspects, check alibis and finally find the culprit, in the RCA method, the most obvious suspects are not necessarily the culprits.
From the Ishikawa diagram and the 5M to the 5 Why, this method enables to get to the roots of any problem.
This presentation was given by Anne, Life Sciences engineer.
If you are interested in technical webinars go to N'tech, the platform creating a network of experts through events: www.ntech-events.com
Check here a webinar on Improvement tools for better CAPA coordination https://youtu.be/jPJzjEY6b5k
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